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For example, a first-line worker can call an expert if something goes wrong and get advice on how to move forward in a timely manner instead of waiting for support. Call participants can collaborate seamlessly, share expert knowledge, and solve problems faster by sharing first-person views, drawing directly in the HoloLens user's field of view, and bringing critical information into view while in the flow of work. By starting a call from a guide, an operator can share their HoloLens video feed, including holographic guide content, with the remote expert. Make a call to work collaborativelyĭynamics 365 Guides users on HoloLens can collaborate in real time with a remote expert on Microsoft Teams (desktop or mobile). Read more about Dynamics 365 Guides capabilities. The remote expert can see what the operator sees on their HoloLens.
When needed, they can make a call to a remote expert on Microsoft Teams. Operators see exactly what needs to be done, and where, so they can get the job done faster, with fewer errors and greater skill retention. These instruction cards are visually tethered to the place where the work is done, and can include images, videos, and 3D holographic models. Microsoft Dynamics 365 Guides is a mixed-reality application for Microsoft HoloLens that helps operators learn during the flow of work by providing holographic instructions when and where they're needed.
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